DOMUS MAT
Last Update
March 11 2025
DOMUS MAT S.A. (hereinafter referred to as “Domus Mat,” “we,” or “us”), with corporate identification number 517 190 303 and registered office at Avenida Dom João I, nº 16, 2º Esq., 2780-065 Oeiras, is committed to preserving the privacy of each client and/or user of this website (“site”). We understand that you entrust us with important personal information, and we want to assure you that we take our responsibilities seriously, always complying with our legal obligations to protect and safeguard this information.
Accordingly, we only collect the personal data necessary to provide a quality, complete, and properly personalized service. Your personal data will not be sold or shared with third parties — except to fulfill legal and contractual obligations — without your prior consent.
As a rule, the personal data collected and processed by Domus Mat consists of information such as your name, email address, and telephone contact. For the same purpose, additional personal data necessary or convenient for the commercialization of products by Domus Mat may also be processed.
This Privacy and Cookies Policy (“Policy”) describes in detail how we process the information we collect when you register on our site, contact us, when we contact you, and when you use our site.
This Policy applies to the processing of personal data of our Users. “Users” shall mean any person who fills out a contact form — physical or electronic —, contacts us for any reason, or simply accesses the Domus Mat website.
For the purposes of the applicable data protection legislation, including, among others, the General Data Protection Regulation [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April], the company responsible for your personal data is Domus Mat, whose details can be found here.
This Policy may be updated at any time. Therefore, we recommend that you visit this page regularly to ensure you are reading the most recent version.
In general, Domus Mat collects essential information for the following purposes: i) effective management of the matters and requests you submit to us; ii) management of contact with Users; iii) ensuring that the site meets Users’ needs.
In addition, we may use “cookies” to collect limited information about the use of the site in order to facilitate navigation. Cookies also help us improve your experience when using our site and assist in managing the services we provide. This includes information about how you use our site, the frequency of your visits, your browser type, the location from which you access our site, the language you choose to view it, and the times when our site is most frequently accessed.
Domus Mat’s data collection policy covers the following methods: in person, by telephone, by email and/or through the website, through partners or group companies, as well as official entities.
The personal data we collect will be used solely and exclusively to ensure the effective, secure, and proper operation of the services provided by Domus Mat. In this regard, we may collect your data in compliance with legal obligations, contractual obligations, Domus Mat’s legitimate interest in improving its services, and/or based on your informed consent.
Additionally, we may use your data for marketing or market research purposes, including sending you — by email, SMS, or post — news and updates in the sector, information about events, promotions and contests, reports, as well as recruitment processes carried out by Domus Mat (or in collaboration with us) that we believe may be of interest to you. By filling out any registration form or contact request — physical or electronic — you are expressing your interest and authorizing Domus Mat to carry out this type of communication.
If you do not agree with our marketing approach, you have the right to withdraw your consent at any time. To do so, you may send an email to geral@domusmat.com, or a registered letter to DOMUS MAT S.A., Avenida D. João I, 16, 2.º Esq., 2780-065 Oeiras, Portugal, expressing this intention.
Furthermore, with regard to users who access the Domus Mat website, we will collect their data through cookies to help us improve the browsing experience on our site. If you would like to know more about cookies, please scroll down to the respective section.
A Domus Mat does not sell or share your personal data with third parties (except to comply with legal or contractual obligations) without your prior consent.
Nevertheless, Domus Mat may share your personal data with:
• Other companies with which it has a group relationship.
• Public authorities, under applicable law, where Domus Mat is required to disclose data to the Tax Authority, Social Security, the Authority for Working Conditions, and, pursuant to judicial mandates, to judicial authorities;
• Subcontractors (service providers) assisting in its activities, namely for website management, web hosting, software and application development, provision of various services, invoicing, and litigation management. These entities are required to implement appropriate technical and organizational measures for data protection and to safeguard the rights of the data subject.
As part of the processing of User data, Domus Mat may engage third-party entities subcontracted by us. Acting on behalf of Domus Mat and in accordance with our instructions, these entities process User data strictly in compliance with the law and with this Privacy and Cookies Policy. These subcontracted entities are not permitted to disclose User data to other entities. Domus Mat is committed to subcontracting only those entities that provide sufficient guarantees of implementing appropriate technical and organizational measures to safeguard the rights of the User. All subcontracted entities engaged by Domus Mat are bound by a written contract that regulates, in particular, the subject matter and duration of the processing, the nature and purpose of the processing, the type of personal data, the categories of data subjects, and the rights and obligations of the parties. When collecting personal data, Domus Mat provides the User with information regarding the categories of subcontracted entities that, in the specific case, may carry out data processing on behalf of Domus Mat.
The data collected are stored within the European Union; however, they may be made available to third parties established outside the European Union. In such cases, Domus Mat undertakes to ensure that any transfer complies with the applicable legal provisions. We adopt all standards as well as security measures for the protection of personal data. To this end, we have implemented in our systems and files all necessary technical measures to guarantee data confidentiality and to prevent loss, alteration, or unauthorized access. Nevertheless, the User should be aware that security measures on the Internet are not infallible.
If you suspect any misuse, loss, or unauthorized access to your personal information, please inform us immediately. You may contact us via e-mail at geral@domusmat.com or through other alternative means.
The personal data provided will be retained for the period strictly necessary and proportionate to the purposes identified above, and always in compliance with the applicable legal provisions. Domus Mat has established procedures to regularly carry out data cleansing and/or updating in order to confirm that the data remain current and that their continued retention is duly consented. Furthermore, to maintain the accuracy and quality of our service, it is important that the personal information we hold about you is precise and up to date. Please inform us if there are any changes to your personal information during the period in which we retain your data.
At any time, you may request from us:
• Access to your personal data;
• Rectification of your personal information;
• Objection to, erasure of, or restriction of the processing of your personal data.
Therefore, if you wish to exercise any of these rights, you may send us an email at geral@domusmat.com or by registered letter to DOMUS MAT S.A., Avenida D. João I, 16, 2.º Esq., 2780-065 Oeiras, Portugal, expressing this request. Your requests will be handled with special care so that we can ensure the effective exercise of your rights.
Please note that, in certain cases and under applicable law, your request may not be immediately or fully satisfied. Regardless of the situation, we will respond within 30 (thirty) days (although in certain cases we may be allowed to extend this period). We may ask you to verify your identity or provide additional information regarding your request.
If you so wish, you have the right to transfer your personal data between data controllers. This means that you can transfer your personal data held by Domus Mat to another entity. In this context, we will provide your personal data in a commonly used, machine-readable format directly to you so that you may transmit it to another entity. This right to data portability applies only to personal data you have directly provided.
We assure you that we will always strive to find a fair solution to any complaints or concerns Users may have regarding the use of their personal data by Domus Mat. However, if you are not satisfied with the way Domus Mat has handled or is handling your personal data, as the data subject you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (National Data Protection Commission) – the competent supervisory authority – using the following contact details:
National Data Protection Commission
Address: Av. D. Carlos I, N.º 134 – 1º 1200-651 Lisboa
www.cnpd.pt | E-mail: geral@cnpd.pt
Phone Number: 213 928 400 | Fax: 213 976 832
Privacy Line: (+351) 21 393 00 39
Domus Mat is the entity responsible for storing and processing your personal data. If you have any questions, comments, or suggestions regarding this Privacy Policy, you may send us an email at geral@domusmat.com.
A “cookie” is a small data file that is stored on your computer through your web browser. It retains only information related to your preferences and does not include your personal data. Cookies are used by almost all websites and do not harm your system. They help determine the usefulness, interest, and frequency of visits to websites. In this way, cookies allow for faster and more efficient browsing by eliminating the need to repeatedly enter the same information.
We use cookies to track your use and navigation of our website. This enables us to improve our website and services in response to what visitors want and need. If you wish to check or change the type of cookies you accept, you can do so in your browser settings
If you have any questions regarding our Privacy Policy, please contact us. You can reach us by email at geral@domusmat.com or, alternatively, you may write to us at the following address:
DOMUS MAT S.A
Av. Dom João I, 16 – 2º Esq.
2780-065 Oeiras, Portugal
